The world has changed how people engage. We now communicate by checking in, hash tagging, commenting and uploading. We are also used getting information and updates swiftly, wherever, whenever.
Yap Yap Contact Centre is the first of its kind in Zimbabwe, and exists to aid in creating a platform for you to communicate with your customer on their terms. Facebook, twitter, email, calls or emails – our 24-Hour Contact Centre provides your customers with the information that they need, when they need it. This in turn generates more revenue for you, as once a person is armed with information; they are more likely to make the decision to make a purchase or visit your premises.
Yap Yap contact centre gives you access to a well trained, dedicated and motivated team that can act as your customer care department for the small business or an extension of your existing department for the large corporates.
Contact us and find out how we can help you.